YOUR SAFETY

Every ride.
Safe by design.

Safety isn't a feature — it's the foundation TruRout is built on. From driver vetting to live trip sharing, every detail is designed to protect you.

Driver Verification

Every driver completes NIC, licence, and vehicle checks before their first ride. Re-verified every six months.

SOS in Two Taps

Hold the safety button to alert your emergency contacts and 119 with your live GPS location instantly.

Live Trip Sharing

Share a live link with family. They see the driver name, photo, route, and your ETA — end to end.

Ratings & Accountability

Every trip is rated. Drivers below our threshold are reviewed and suspended. You always know who you're riding with.

Insurance Coverage

All TruRout rides are covered by third-party liability insurance, giving you peace of mind on every journey.

24/7 Safety Support

Our safety team is reachable around the clock. Report an incident any time — we respond within the hour.

How we keep you safe

1

Before the ride

Drivers are vetted, vehicles are inspected, and every trip is tracked from the moment you book.

2

During the ride

Live GPS tracking, SOS access, and your trip link shared with loved ones the whole way.

3

After the ride

Rate your driver, flag any concern, and our team reviews every report within 24 hours.

Ready to ride safely?

Download TruRout and experience the safest ride in Sri Lanka.