This Cookie Policy explains how TruRout Technologies (Private) Limited uses cookies and similar tracking technologies on the TruRout website and mobile application. By using the Platform, you consent to our use of cookies as described in this Policy.
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website or use an application. They allow the site or app to remember your preferences, keep you logged in, and understand how you use the service. Similar technologies include web beacons, pixels, local storage, and session storage.
2. Categories of Cookies We Use
- Strictly Necessary — cannot be disabled. Authentication, session management, security, payment processing.
- Functional — optional. Remembering preferences, language settings, and saved addresses.
- Analytics & Performance — optional. Understanding navigation, identifying errors, measuring feature usage. Data is anonymised.
- Marketing & Targeting — optional. Displaying relevant promotional content. Only active where you have given explicit consent.
3. Third-Party Cookies
We use the following third-party services that may set their own cookies or tracking technologies:
- Google Maps / Google Analytics — for mapping and usage analytics;
- WebXPay — for payment processing and fraud prevention;
- Firebase — for push notifications and app performance monitoring.
Third-party responsibility
These third parties process data under their own privacy and cookie policies. TruRout is not responsible for third-party tracking practices.
4. How to Manage Cookies
Disabling strictly necessary cookies will impair the functionality of the Platform. You may not be able to log in or complete payments.
- Browser settings — most browsers allow you to block or delete cookies. Refer to your browser's help documentation.
- TruRout consent manager — when you first visit our website, a consent banner allows you to accept or decline non-essential cookies.
- Mobile device settings — you may limit ad tracking or reset advertising identifiers through your device's privacy settings.
5. Changes to This Policy
We may update this Cookie Policy from time to time. Changes will be communicated via the Platform. The current version is available at: www.trurout.com/cookies
6. Contact
For questions about our use of cookies: dpo@trurout.com